Directs, comments, and contactsAbout 4 minutes
Manage direct messages
View conversations, filter them, reply, and assign work to a teammate when needed.
Open direct messagesSections in this guide
What is available in the direct-message inbox?
- A conversation list for quickly finding users.
- The conversation and previous messages.
- Contact information next to the conversation.
- Filters and conversation assignment for team workflows.
A simple reply workflow
- 1
Open a new conversation.
- 2
Read a few previous messages before replying.
- 3
Check the contact information in the side panel if needed.
- 4
Send the reply or assign the conversation to the relevant teammate.
Note:Click the person’s name to view contact details. You can review their information and previous messages before replying.
Want to do it now?You will leave the guide and open the corresponding dashboard section.
Open direct messages Related guides
Directs, comments, and contacts
View and organize contacts
About 5 minutesFind people who interacted with your page, tag and filter them, and view their saved information.
Open guideTeam and access
Give team members access
About 5 minutesInvite a teammate and choose separately which sections they can access for each page.
Open guide