Automation and flowsAbout 4 minutes

Send a direct message from a live comment

During a live session, a user comment can automatically trigger a specific direct message.

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Prepare it before the live starts

Build the flow before going live so you can focus on the live content while it is running.

1
From ready-made flows, choose Live comment to DM.
2
Choose whether every comment or only comments containing a specific word should trigger a direct message.
3
Write the direct-message text.
4
Activate the flow and test it with another account.

A live session may receive many comments. Decide which comments should get a reply and keep the outgoing message short.

Want to do it now?You will leave the guide and open the corresponding dashboard section.

Send a product link or details when a new comment matches your keyword, then inspect automation execution history.

See how many times the flow started, how far users progressed, and where review is needed.