Automatic Instagram DM replies with ready-made automation

First, choose what you want to do

• A comment arrives → send a direct message.
• A user sends a direct message → send an automatic reply.
• A live comment arrives → send a direct message.
• Someone mentions you in a story → reply.
• Collect and save a phone number or email.
• Generate the reply with AI.

Configure it

1. 1

   Choose the page where this task should run.

2. 2

   Choose what starts the task, such as a comment or a direct message.

3. 3

   Write the reply and add a button or condition if needed.

4. 4

   Review the setup and activate the flow.

Example: answer a pricing question

1. 1

   Choose the automatic DM reply product from the catalog.

2. 2

   Select the page and a matching incoming-message condition, such as “price”.

3. 3

   Write a concise reply directing the customer to current pricing and availability.

4. 4

   Activate the flow and send a new matching message from another account.

5. 5

   Inspect execution history and compare the reply with the customer’s question.

• Use specific replies for pricing, addresses and opening hours.
• Only promise availability or response times you can deliver.
• Review trigger conditions and priorities when several flows match a message.